In this DesignTalk, Steve Portigal shares some of the best stories from his book Doorbells, Danger, and Dead Batteries, examining the patterns and lessons they reveal. For a practice that isn’t always well understood or trusted, there’s pressure to only speak to the successes. But examining the human messiness of this work can help develop our skills and our community. Steve’s collection of stories fills a longstanding need for the design and research community—sharing what can go wrong in the real world.
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