Laura fell in love with technology when she saw her first user research session in 1995. Since then, she's worked as an engineer, UX designer, and product manager at both startups and large companies in Silicon Valley. Her book, UX for Lean Startups, and her popular design blog, Users Know, help teams learn more about their users and apply that knowledge to build better products. She is currently an advisor to several small startups and consults with companies that want to improve their research, UX, and product development processes. She’s hard at work on another book. Laura also teaches classes about UX and growth. Find out more at Users Know.